MORE TIME - LESS STRESS
Many organizations in the public sector are struggling with a variety of old IT systems. These systems are rarely in line with the organization’s ways of working, or in fact, what they need to drive digitalization. As a result, plenty of work is being done outside of the systems, which affects compliance, quality, and person-dependency. We call it “digilogue ways of working”, i.e. the information is gathered digitally but is then managed manually.
At the same time, there’s been an apparent shift within the IT departments from simply hosting and managing to driving and developing digital services. This is often especially obvious when it comes to cherishing information that was previously isolated in separate systems. This shift will probably, initially, mean that the business will acquire more systems. These systems will, however, over time, harmonize with the existing toolbox and consolidate with the rest.