2021-11-24 | DPA

Propel your Article Change Request by leveraging Digital Process Automation

Lästid: 5 minuter
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  • Propel your Article Change Request by leveraging Digital Process Automation

Making changes to a current product on a shelf is everyday business for most retail or manufacturing industry companies. What they often lack is structured ways of working revolving around these processes. Support systems are more often than not consisting of spreadsheets, emailing, phone calls, or other means of communication. So what can they do to streamline these processes? 

Article Change Request in the heart of the production 

In a competitive landscape, means for gaining a competitive advantage are scarce and vital. One way of doing so is streamlining the processes revolving around Article Change Request. Implementing and integrating ways of working and systems that allow and encourage proactive and dynamic change management can hand you an enormous advantage over the competition. Enabling colleagues to manage these processes rather than being dictated by a system will provide the foundation for acting on change flexibly and fast. As we all know, change is constant. Our demands can sway overnight, and the customers expect their demands to be met, or there's always someone else that can provide. 

That's why companies need to integrate Article Change Request in the heart of production. And they need to embrace innovative ways of doing so. If they miss out, they risk being either overtaken or left behind by the competition. Just a reminder, Article Change Request is just an example of how you can gain a competitive advantage. Several other processes can manifest the same results. Our advice is always to start small by targeting a crucial area to reach high value fast.

Information chaos puts the cart before the horse

Information is gold; information is critical. So why are so many companies settling with having information in emails, phone calls, spreadsheets, and individual manual tracking? Even if we're digitizing and automating several ways of working, this is a recurring issue for most companies. We've even met people who still use pen and paper and filing in a folder cabinet. 

This whirlwind of information is not only an obstacle regarding data quality. It also hinders the flexibility and innovation pace when processes rely on individual dependencies. Having one system that ties everything together is crucial when acting fast, whether finding or storing data, changing a product, or supporting a different department. 

Orchestrate systems and bring harmony to your ways of working

Having several different systems to coordinate between back-end and front-end often leads to difficulties both when managing and maintaining software and validating data quality. Having a mediator in-between these software systems is often an efficient way of addressing these issues. Also, suppose the right tool is implemented correctly. In that case, it eliminates manual tasks such as moving data from one system to another and freeing up time for employees who instead can focus on value-adding tasks. 

We often say that Digital Process Automation is an excellent solution when filling in the gaps. Instead of replacing all the systems you have at your disposal, make them communicate with each other and enable them to work for you, not against you. If you want to take one step further, you should consider integrating Robotic Process Automation and Artificial Intelligence into your DPA software. This integration will enable what Gartner has labeled as Hyperautomation

Digital Process Automation and Article Change Request 

So how does Digital Process Automation (DPA) help relieve these concerns? Simply put, DPA takes a manual process and revives it in a digital environment, making it easier to identify bottlenecks and areas of improvement. Meanwhile, DPA also brings structure to information within the said process. 

Combining Digital Process Automation, Robotic Process Automation, and Artificial Intelligence will enable you to process data in a structured way instead of working with emails and spreadsheets. Where suitable, you can even implement Decision Automation to accelerate decision paths. 

Having these technologies at your disposal will be of tremendous value when transforming your Article Change Request from a slow-moving tanker into a blistering fast speedboat that can navigate all the twists and turns. 


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